Frequently asked questions (FAQs)
Delivery conditions?
We also deliver from Germany to many EU countries with the shipping service DHL.
Here you can find all shipping information and delivery areas. The shipping costs are automatically calculated in the shopping cart.
How long does delivery take?
It depends on where you are ordering from. Within Germany, delivery takes about 2-4 days. In EU countries, delivery takes about 4-8 days. We do not currently offer express or PO box delivery. Shipping information
Return?
Returns within and outside Germany are subject to a fee. In the case of a return, the return costs are borne by the buyer. We would like to raise awareness of delivery routes and thus minimize the number of returns. Here you can find all information and the cancellation form
